Inquiries after ordering

If you have any inquiries or questions, please fill out the necessary information in the form below and press the "Confirm" button.
Depending on the content, it may take some time to give an answer.
In addition, please note that holidays will be handled after the next business day.

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When inquiring about your order, please be sure to include your order number.

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  • Individual Customers

    We accept inquiries about products, shipping, returns, cancellations, and payment after placing an order.

    Email inquiry

  • Corporate Customers

    We accept inquiries, consultations, and applications regarding services for corporate customers.

    Email inquiry