Once your order is received, your order will be delivered within 2-3 business days.
Due to bad weather, delivery company's circumstances, or any other reason.
If there is a delay, we will notify you by email.
Yu-Packet or Yamato Takkyubin
Credit card transaction
If the product is defective, we will pay on delivery.
As a general rule, we do not accept returns due to purchaser's convenience.
Please be sure to check the product when you receive it.
We take every possible measure to ensure that our products are safe, but in the unlikely event that the following happens:
Please contact us using the contact form.
・If the product you applied for and the product you received are different.
・If the product is dirty or damaged.
Defective products due to the above reasons will be replaced.
Please contact us using the inquiry form within 8 days after receiving the product.
